www.sunsatellites.com: Satellite TV Frequent Asked Questions

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7. What are the different methods for paying my bill by credit card?

One-time Credit Card Payments:

You can make secure online payments using our Customer Support Center. This FREE service works with any major credit or debit card and posts to your account immediately.

You can also make payments by calling our Automated Phone System at 1-800-333-3474 and follow the voice prompts.

If you have a 3900, 4900, 111, 301, 311, 322, or DVR501/508/510 receiver, you may also make a payment through DISH Home (channel 100). If services are interrupted, the services will be restored ususally within 5-10 minutes once a payment is made.

Credit Card Auto-pay (CCA):

This feature deducts your monthly charges from your credit or debit card on the due date. You may choose to discontinue paper bills or continue to receive the statements (You will not need to send a payment should you choose to continue receiving these statements.). Please be sure to pay the current balance when you sign up. As CCA will take one full billing cycle to take effect, this will help prevent a late fee from being charged. To activate this service, please visit our Customer Support Center or call 1-800-333-3474.

If your card number needs changed or you would like to discontinue CCA, please call 1-800-333-3474. If you need to update the expiration date, you may do this online.

If you would like to discontinue your paper statements at a later time, please call our Customer Service Center at 1-800-333-3474 or fill out the front of your billing statement and mail to the address provided on the statement.

*For FAQ guides by Dish Network offcials, please click here.

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